Whether your hard drive experienced a physical or logical hard drive data loss, we can get you back up and running.
We recover data from drives with read/write head, platter damage, firmware corruption, bad sectors, seized spindle motor, PCB failures, and file system corruption.
Straight forward pricing is set through our no-obligation, free evaluation. This provides you with a comprehensive assessment of the failure alongside a firm quote and a timeframe to restore your data.
Our attentive and knowledgeable case managers provide professional, and accessible customer service throughout the entire data recovery process, assuring your needs are always met with urgency and sensitivity.
Upon completing your recovery, a file list will be generated and emailed to you, so you can rest assured that every crucial file has been recovered. You only pay for a successful recovery of your data!
All successful data recovery services include a one month complimentary warranty of your recovered data. This is to ensure that if you have lost your data for any reason within 1 month of the recovery we have you covered.
To provide fair pricing and an accurate diagnosis, we must have your failed media in-hand. To facilitate this, we offer free shipping for all non-local clients whose media has not been previously tampered with (i.e. seals have been broken).
Depending on your urgency, we offer 3 service type options (Economy, Priority and Super Rush) with the fastest option returning your data to you in as little as 24 hours. We will work past regular business hours and operate around the clock to complete a rapid and thorough recovery of your data.
We are proud to have won British Columbia's Best Company Award for 2013 by Small Business BC, the People’s Pick Award in 2015 by the BBB, and most recently the 2016 Consumer Choice Awards in the category of Computer Data Recovery and Forensics. During those years, we were also a finalist at the BBB Marketplace Excellence Awards for performance, integrity, and trust.
As the nature of our business involves dealing with private data, we commit to the absolute non-disclosure of any information or data supplied with, stored on, or recovered from your media. Your data will not be dealt with by any third parties and will be destroyed following one month of completion of work (unless instructed otherwise).
All physical data recovery services requiring internal work are performed in a Class-100 dust-free environment to avoid the potential for any detrimental contamination of the platters.
Our consistent and intensive research and development produces leading data recovery proprietary tools that allows us to maintain a high success rate and often to recover data where others have failed.