Hard Drive Recovery
When your hard drive unexpectedly stops working, we can get you back up and running in no time!
Hard drives can fail for numerous reasons: electrical problems, unintentional poor handling, mechanical deterioration, read/write head errors, platter degradation, stuck motors, common human errors, file structure corruption, etc. While the best defense against data loss is an active backup system, let's face it, most people rarely back up their data.
We've successfully recovered countless seemingly "hopeless" cases: hard drives severely damaged by flood and fire, laptops that fell down stairs, and external drives run over by cars. We have recovered data from all of these worst case scenarios. If we cannot recover your data, then the failure is objectively beyond repair.
Physical failures occur when a drive itself is mechanically or electrically damaged. Data recovery from physically damaged hard drives may involve modifying or replacing damaged components, which we do using specialized hardware and software tools. ReStoring Data performs all recoveries using the industry's most cutting-edge proprietary equipment in our fully equipped data recovery laboratory. If a physically damaged hard drive needs to be opened, we will operate on it in a certified Class-100 clean room environment. This dust-free environment ensures there are no contaminants that might cause permanent physical destruction of your data during recovery.
Logical failure occur when a drive is harmed by viruses, malware, formatting problems, file structure corruption, or has had files deleted from it. In these situations, the drive itself is not physically hurt or failed, but the digital data on the drive has been damaged logically. Unless determined that the data has been partially or fully overwritten, our expert technicians will utilize the newest and most innovative specialized proprietary software and hardware solutions to securely and safely retrieve your important data.
Our team of expert recovery technicians has years of experience recovering data from:
- All types of physical hard drive failures
- All computer operating systems (Windows, Mac, Linux, etc.)
- All brands of hard drives (Seagate, Western Digital, Toshiba, Hitachi, etc.)
- All hard drive interfaces (IDE/ATA, SATA, SCSI, SAS, USB, Firewire, Thunderbolt, etc.)
- All sizes and types of hard drives (2.5" laptop, 3.5" desktop, external, micro, etc.)
- All file formats (documents, photos, video, music, database files, Outlook emails, etc.)
Why Choose ReStoring Data's Hard Drive Recovery Services
We pride ourselves for our strong dedication to research and development which has resulted in the creation of industry-leading proprietary tools for recovering your data. These in-house solutions, coupled with the industry’s most advanced hard drive recovery tools, allow us to always exhaust all recovery methods to recover your data or there is no charge.
Our pricing and process are straightforward and completely transparent. Your hard drive recovery quote is determined by the severity of your drive’s unique problem and the required procedures for recovery. There are no hidden costs associated with drive capacity, brand, type, operating system, interface, or parts; the quote is firm.
Free Evaluation
Straight forward pricing is set through our no-obligation, free evaluation. This provides you with a comprehensive assessment of the failure alongside a firm quote and a timeframe to restore your data.
Unparalleled Customer Service
Our attentive and knowledgeable case managers provide professional, and accessible customer service throughout the entire data recovery process, assuring your needs are always met with urgency and sensitivity.
No Data, No Charge Policy
Upon completing your recovery, a file list will be generated and emailed to you, so you can rest assured that every crucial file has been recovered. You only pay for a successful recovery of your data!
1-Month Recovery Warranty
All successful data recovery services include a one month complimentary warranty of your recovered data. This is to ensure that if you have lost your data for any reason within 1 month of the recovery we have you covered.
Free Shipping to Our Lab
To provide fair pricing and an accurate diagnosis, we must have your failed media in-hand. To facilitate this, we offer free shipping for all non-local clients whose media has not been previously tampered with (i.e. seals have been broken).
Fast Turnaround Times
Depending on your urgency, we offer 3 service type options (Economy, Priority and Super Rush) with the fastest option returning your data to you in as little as 24 hours. We will work past regular business hours and operate around the clock to complete a rapid and thorough recovery of your data.
Award Winning Data Recovery
We are proud to have won British Columbia's Best Company Award for 2013 by Small Business BC, the People’s Pick Award in 2015 by the BBB, and most recently the 2016 Consumer Choice Awards in the category of Computer Data Recovery and Forensics. During those years, we were also a finalist at the BBB Marketplace Excellence Awards for performance, integrity, and trust.
100% Secure & Confidential
As the nature of our business involves dealing with private data, we commit to the absolute non-disclosure of any information or data supplied with, stored on, or recovered from your media. Your data will not be dealt with by any third parties and will be destroyed following one month of completion of work (unless instructed otherwise).
Class-100 Clean Room Environment
All physical data recovery services requiring internal work are performed in a Class-100 dust-free environment to avoid the potential for any detrimental contamination of the platters.
Proprietary Hardware & Software
Our consistent and intensive research and development produces leading data recovery proprietary tools that allows us to maintain a high success rate and often to recover data where others have failed.